This is one fantastic hotel! Nothing but praise for the service and the facilities. I first stayed last summer and was so impressed that I booked again this year. If anything it was even better. First, the courtesy, professionalism, and even kindness of the staff is unequal!!! From the moment you walk in, someone is paying attention to you. Every staff member who assisted me was so kind and helpful. Even waiting for my taxi to leave one staff member waited with me to assist in getting my bags to the car. The rooms are a great size, we had plenty of room. I stayed with a friend, we had 2 twin beds, and plenty of room for all of our luggage. Everything you need from TV, hair dryer, ironing board and iron, to kettle for hot beverage, as well as a safe and even fridge. There was a wall mounted desk with chair and a table with chair and still plenty of room to walk around. On each floor was an ice machine. And an area with computers and printer. Wifi was strong and included. The rooms were very clean and well maintained every day. The bathroom was large, with a power shower. The hotel is just a few steps from the British Museum, with many little cafes, stores, shops, and restaurants nearby. Within walking distance, I did it, is a launderette, a full size Waitrose, several post offices, and just around the corner is Tottenham Court Tube. Leciester Square, Covent Garden is a short tube ride, or a comfortable walk. Even shows are just down the street--An American In Paris was on when there. Everything you could want or need is just a short walk away. And, the whole area feels safe, even when I was out alone--female walking around early and late, I always felt very safe--always practice common sense when alone of course. I highly recommend this hotel. Beautiful, well maintained, good Air Conditioning, important to this American. Excellent in every way.
Review collected in partnership with this hotel
August 20, 2017
Thank you so much for taking the time to provide such lovely feedback of your recent stay with us.
I am delighted that you felt so welcomed by our staff and that you were able to enjoy all aspects of your stay with us.
Please do get in touch with us directly at the hotel if you would like any assistance with future bookings.
We would love to have you back.
Guest Relations Manager