Entrance to the spa is through the main hotel entrance. Make your way up to the 1st floor of the hotel and walk across the glass walkway which will lead you directly into East River Spa.
Securing your booking and cancellation Policy
All bookings must be secured with a credit card number. All Day Spa packages must be paid for in full when booking. We require 48 hours notice of cancellation or rescheduling, otherwise full payment will be taken.
There is no access to the East River Spa and gym for persons under the age of 16 unless they are chaperoned by a parent or legal guardian.
If you arrive late for your scheduled appointment, we will endeavour to accommodate you, but cannot promise your full treatment time. You will still be charged the full price of the treatment.
All our treatments and packages are ideal for men. In particular we would strongly recommend treatments that are coded (m)
Gift vouchers are available for all our spa experiences, from a single treatment to a full day spa package. All spa gift vouchers are valid for one year from the date of purchase, and these may be purchased online here at reception or by calling +44 (0) 20 8820 8123.
East River Spa, Radisson Blu Edwardian New Providence Wharf Hotel, 5 Fairmont Avenue, London, E14 9PQ t: 020 8820 8123 e:firstname.lastname@example.org